the collection of access files... brrr
Pay attention to the answer
He offered the only correct implementation using remote assistance, Active Directory. With links how and what to configure. Accordingly,the customers all the settings are done, including all of the services are enabled via gpo.
On the user machines must work service "help session Manager remote desktop".
- irrelevant, configured via GPO.
The examples run from the command line - for the "admin" part, respectively, once is enough to create a shortcut yourself (depending on what OS you use).
8 and 10, exactly as in 7-ke. msra /offerra
In 10-ke there is another app "quick help" - judging by what I see is a realization of the same console remote assistance connection, but judging from what I tried - it asks to log in to your microsoft account - for unodomani help.
Please note only that you will not get access to the desktop without user - this is a helper and not a means of connection ( or control ) remote console session in windows.