Why ratings are down on Upworke if I have straight a's?


I apwork 5 months (Retoucher), took a few orders from the beginning, then went to study and did not work. All the while holding a rating of 100%. Last month actively looking for orders, now I have 9 completed works - the first 4.6, 5.0, and six for two long in the asset (I don't see a rating for them and don't know whether they do). A month ago, the rating has dropped to 92, and now to 86. I'm in shock - I don't know what's going on! Two weeks before the top rate and then this pig(( I didn't close itself no orders, no clients complained about my work, time to write and respond to questions and requests... in short - I'm in suspense! Do assessment of clients for each "piece" of work in the long-term work? This is the only "unknown to me the link", anything else just doesn't come to mind!
July 2nd 19 at 17:11
7 answers
July 2nd 19 at 17:13
the rating is calculated for a certain time, it is not static, look at the formula of job success
With your submission, read articles on job success and realized that 1) long-term contracts yet because they have not passed 3 months; 2) perhaps just a little activity on the stock exchange for the entire period of time; 3) did was a bad private reviews.

Thank you all for the comments! A little bit clear - tiana commented on July 2nd 19 at 17:16
I found the date of registration in Upwork and counted the time - it turned out that two weeks ago it has been exactly 6 months! Apparently now the system just has a certain "amount" for 6 months with 100% jss and almost zero new period. Thank you to all that helped to understand! - tiana commented on July 2nd 19 at 17:19
July 2nd 19 at 17:15
for inactive long-term orders lower jss
no. - tiana commented on July 2nd 19 at 17:18
Yes. "Contracts without activity can lower your score" - tiana commented on July 2nd 19 at 17:21
A link to the Studio - Larr commented on July 2nd 19 at 17:24
: ok. "can" != "will" I have a lot of such contracts and jss still not 100% yet) - Larr commented on July 2nd 19 at 17:30
: in the picture everything clearly drawn, all three factors have a negative impact - missouri_Renner25 commented on July 2nd 19 at 17:33
not necessarily that this factor affected. may influence, or may not(as in my case) - Larr commented on July 2nd 19 at 17:36
I have an inactive is also not affected, as noted. - missouri_Renner25 commented on July 2nd 19 at 17:39
July 2nd 19 at 17:17
Your Job Success score drops when one of the following happens between updates:

- Poor You receive public or private feedback from one or more clients.
- Jobs you completed in the past are no longer considered because they are outside the score''s time frame.
- Jobs with no earnings or no feedback become counted in your score, either because they were closed or because several years have passed since you received a payment.
July 2nd 19 at 17:19
First if you have more than 40% of the works have no feedback at all - it has a negative impact on Job Success Score.

The second is the value of the private rating. (I wonder the percentage of positive responses correlated with parameter Clients would recommend you or not?)

Thirdly it is very helpful to have customers that you did work more than 3 months ago - this increases the rate. (for example you had 8 customers at $ 100 to whom you did the work well, from the bottom 2nd after 4-5 months you have ordered another $ 100 of work. and you got great reviews. And there was one customer for 100 bucks who do you work sakazakii in the end and he wrote you a very negative private opinion). In the end your JSS will still, I suspect, 100%.

I recommend to contact the customers to close contracts and to write a few words. (although I have not recently asked to write a few words, just asking you to close the order, and a few words they write themselves).
July 2nd 19 at 17:21
But the long-term active, I work on them. There are just applications in Active Candidacies, but it's just applications, not work, right?
If all contracts that are not closed active problems is to create, IMHO, should not.

If closed contracts by more than 60% with the feedbacks, it should also be approx.

Active Candidacies is you pass the interview. On the idea of influence as well not be.

As the person below suggests, look at the option "Clients would recommend you". What you have it equal? - tiana commented on July 2nd 19 at 17:24
Thank you! Learned so many new things after creating this topic) That didn't even pay attention to "Clients who would recommend you," and now I understand what it is. I have 100%. And the reason it turned out, I noted its "solution" in this topic and commented on - just it has been exactly 6 months and in the new period, I have only one contract, the remaining two (public and workers) are drawn from the last period, but they only a month.
It is not clear to me what the straps will continue to fall out if I urgently do not take new orders in the new period((( And I have them yet I can not take, because time is not enough for all. - tiana commented on July 2nd 19 at 17:27
Again, in out... His eyes saw that this morning, "Clients who would recommend you" was 100%, still surprised that a too perfect figure. Six hours later suddenly is 63%. And that this morning there was a glitch in the system? And how can it be 63 (just above half) if visible evaluation of all 5? I realize that theoretically anything is possible, but that's how you have to be a pig to face smile, but behind estimate in half. And it's a shame that it is not clear who! I don't understand... - Larr commented on July 2nd 19 at 17:30
July 2nd 19 at 17:23
But you don't see private feedback which you the client left. You poulybalsya (five publicly) and to the question "do you recommend this freelancer" put something such as "unlikely". That's all.
July 2nd 19 at 17:25
Well, in a private opinion someone put the less 9/10 what is there to wonder. 5 RCTs absolutely no influence on jss.

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