Is used Networks.
This is not so important, the question is relevant for most task trackers in General.
If employees can be made to have tasks with bugs in the tracker, but with managers from the client side, and sometimes authorsname testers often there is a problem – send the task list in the table, arguing that in the tracker to add longer and more inconvenient.
In General I agree, but tracker is more important to me, given that projects entirely into account in the tracker is much more convenient and expedient.
Who faced with similar and how they tried to solve?
For Jira there is a plugin like import.
Maybe someone knows for Networks?