What to do with unreasonably low score for his work on upwork?

Hello. Please help to understand. I'm a novice at upwork. Got a client I painted for him a character for the novel as a test job for$ 10. After sending test client disappeared and did not respond to the letter. Appeared after 1.5 weeks in the evil form (although this talking is nice) stated that the character is not beautiful and I can arrange to pay - they will pay. I politely said that different people have different understandings of what beauty is and if he explain to me that he doesn't like I'll fix. Again nice to talk to, a week later sent the edits after the edits again gone and more on communication did not leave. The level I have is pretty good, not quite top, but above average. To show the work is not a shame in General. In the end the customer gave me is in my opinion unreasonable score in a Skills - 3 Quality - 3. Well, everyone has really different concept of quality and why I think open debate will be useless. Tech support upworka wrote it looks like robots are sitting. What can I do in my case. The client did not answer so not answering. Job Success it I already got spoiled by 63% because orders were still little, though all the rest with a 5 and good reviews. It's$ 10 at this price, I of course do not need. If I make refund, lost the work from the list of my works (it is clear that the impact on the Job Success will remain and that has not changed)? Should the customer still make this refund or he still can refuse. Because the client refuses to speak to me with him not even discuss it. If you do refund do I have to be directly on upwork (if apwork have translated them on PayPal and it is 0)? I would be grateful for any advice on my situation. I'm actually a beginner in freelancing is not tempered by the injustices of the world and all it has really unsettled me. Thanks in advance!
July 8th 19 at 11:11
12 answers
July 8th 19 at 11:13
The case when the customer at the expense of the test task trying to travel for free on other people's shoulders.
Your work just used.

In the case of graphics do not need any tests. Show them your work with copyrights and watermarque. A particularly clever send into the woods, the mushrooms are drying.
Thanks for the advice! Yeah, also came to this conclusion about the tests. I would like to discuss a customer, but I watched his activity (since it also had such an idea), to see if he apwork in General and he took on the project of another artist. So still something just not satisfied, and he's just not cultural and it is difficult to answer.)) - alford.Lindgre commented on July 8th 19 at 11:16
: Enough is inadequate everywhere. Just ignore those who really want to work as comfortably and safely it would be both. - abigail36 commented on July 8th 19 at 11:19
July 8th 19 at 11:15
The answer is simple.
Not work with the third world, where people are evil, life is hard, attitude is appropriate.
Although it may not be so lucky with the customer from Europe and USA, but the probability is less mostly come across people adequate.
Thanks for the reply. I will pay attention to it. But it's got to be as lucky. Because now I have to re-the customer is from China and he's just gold and speradically. This one was from Hong Kong. That, too, like China, but with the quality of life PTS. high. - alford.Lindgre commented on July 8th 19 at 11:18
:It is better to take the United States, Canada,the Netherlands,Germany,Norway i.e. not take chances. - abigail36 commented on July 8th 19 at 11:21
Hong Kong is Thailand!!! - alford.Lindgre commented on July 8th 19 at 11:24
By the way I can throw the mail? I need an artist then? - Estelle58 commented on July 8th 19 at 11:27
: thank you for the tip, I will now watch. - karen.Murazik commented on July 8th 19 at 11:30
Chinese special administrative region which Thailand??? - karen.Murazik commented on July 8th 19 at 11:33
July 8th 19 at 11:17
Take for granted, the assessment is not the meaning of all your work.
As you say many people - so many opinions, well vosprinimat similarly.
The only way you, if not spit, will reach that standard, when it would like or at least to satisfy most.

Taking mentaliteti other countries, for example USA, the very long time could not understand how they generally work, they SUSU pussy, you'll be late to hand in only 5 minutes, they are already all your family had and you**eny (fact, proof of this is)

Recently again because of the specifics necessary for the market Yusa, in General, brought one important thing working with him, they are friendly, don't be shy to once again write about the quest, about possible problems and trudnostyah. They appreciate the setting like communication. And it is also a fact.
At the moment, everywhere have 100% positive feedback, high, everywhere. Made stupid pair of three messages during work, and after also, do not be lazy if it is appropriate to ask how it is working with you, were there any problems and ask odayil feedback if this option is on the Playground not mandatory, but optional.
Will immediately see the change in the attitude of the specific partner and society as a whole.

About third world countries, XS) is not wanting to them or how to encounter.

And about rating, don't worry about most importantly, do your job, communicate, and eventually the rest of NV positive, just ask them to change this if possible and if it is at all necessary.
Yes, and it's okay, 100% positive feedback is not always better than above average, and gemoroya at times)

About the test tasks and the novice:
Why? Exposes himself as an expert, why to repeat that newbie? Beginner-biased attitude always. Few people will support you, easier to use.
T does not matter that you at least check yesterday, who cares, you don't have to answer the question "why", just argumentiere their skills, and a desire to grow.
July 8th 19 at 11:19
if you have a good zhss you can hide the review and to remove its influence on the assessment how to make easy to find on the toaster .
Thanks for the reply! Now bad because of this feedback and the small number made the works yet, but thank you for said that has the opportunity. Be sure to look for how to do it, when you straighten zhss. - alford.Lindgre commented on July 8th 19 at 11:22
: the main thing that was before but not now - abigail36 commented on July 8th 19 at 11:25
After this customer I first flashed zhss, before this it was not because there was not enough orders. - alford.Lindgre commented on July 8th 19 at 11:28
July 8th 19 at 11:21
There, you can access the reviews to post the appropriate picture from the portfolio. Podlinnosti your character there, everyone will understand that assessment is not appropriate (or Vice versa ))
Yes, thank you, I will.) - alford.Lindgre commented on July 8th 19 at 11:24
July 8th 19 at 11:23
You have borrowed. In the future don't settle for inappropriately low-end orders is in 99% of cases, unscrupulous middlemen, who prey on stupid people like you. Refund make sure - it's a little bit better.
Thanks for the reply. We have to learn from their mistakes. Agreed on low-cost because very interesting was the work itself and for the portfolio, but that's how it happened. If refund help required then I'll do it - thanks for the advice! - alford.Lindgre commented on July 8th 19 at 11:26
July 8th 19 at 11:25
1) don't bother about reviews, I actually started when I was too afraid of all this but then saw just a bunch of profiles where reviews on 2 on 3 and then they calmly took at high rate without any problems
2) JSS even God himself knows how it is calculated

Refund the idea generally will be removed this work from the profile, just in case I would stukanula in a support with the problem that the customer calls and you want to remove opinion. But most likely they will tell you to make refund.

And the design is the sort of thing that every taste and color as they say so the reviews here may be quite different.
Thank you very much for your support! I will try to build up the shell. And tech support wrote me they otpravlyaut on references to the description of the JSS in the help and conversations that Yes, it is supposedly influenced not only by the reviews.

Yes, I agree, unfortunately. So I was very surprised just profiles that have all the 5-key in orders, while sometimes it does not match the quality of the content. Therefore, the question arises that maybe I'm doing something wrong.) - alford.Lindgre commented on July 8th 19 at 11:28
2) JSS all izvetsno including simple freelancers. - abigail36 commented on July 8th 19 at 11:31
July 8th 19 at 11:27
Why nobody advises to return the money to the customer? If the earnings from the project is less than $1, the opinion is not shown anywhere.
Is something changed in this regard?
July 8th 19 at 11:29
If you have a good portfolio, the rating is not important. You can always say "inadequate ordered and sent." And if you ask a test task for more than 2-3 hours (or however many you can spare), it is either the customer is not adequate, you slowly draw. Business is business.
About the test clear. Thanks for the reply! Something to think about. - alford.Lindgre commented on July 8th 19 at 11:32
Unfortunately, if the rating is low, the majority of clients in portfolio won't even look :-( - abigail36 commented on July 8th 19 at 11:35
July 8th 19 at 11:31
If money is not a priority, raise the skill, complete the portfolio and work with a pleasure.
Profile again to signup there?
If only do not fear a life ban, it is possible.) - alford.Lindgre commented on July 8th 19 at 11:34
: I understand. In any case, you need to initially raise a Pro, not a slave. - abigail36 commented on July 8th 19 at 11:37
can if you close the previous one. - alford.Lindgre commented on July 8th 19 at 11:40
July 8th 19 at 11:33
Experience shows that newcomers attract the worst customers, literally digging out of the ground, it is unfortunately treated only with experience. The accumulation of experience, in the long run quality work inevitably leads to Top Rated. Top Rated using Support allows to remove from the profile and Success of one Job (no matter how inadequate) opinion a quarter. In this issue Upwork guide, apparently, is guided by the Bible "to everyone who has will be given, and abundance, and having taken away and that has" (Matt.25:29)
Not only from the Bible, we residents of the Russian Federation and officials live by this rule :D - alford.Lindgre commented on July 8th 19 at 11:36
July 8th 19 at 11:35
I am also a beginner and I had a different story. At the beginning of the got 4 work from 3 customer reviews perfect, given the rising talent and the first JSS in 75%. For support questions why 75, stupidly otlicials algorithm and possible private opinion, but not excluded, one customer loved the brain. After evaluation of the customer's subjective and he is always right, even if a complete asshole, and you're a freelancer on upwork.

As far as I remember, with or without money, in JSS, this beach will have an impact, nothing will change. As a conclusion from 2 stories, be very careful to choose the customer and never from countries 3мира. At the slightest doubt, refuse the job. When the customer cannot understand what he wants - to give, already at the beginning of the interview.

My friend is in a similar situation strained the left and wound themselves reviews. Yes banned, may be banned. Like in the army - everything is possible, but only without the pale, because upworkу deep shit if you're a freelancer, it is important the customer who carries the loot.

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