The boss once again left for a business trip came up with the idea: to replace the office computers with instant messengers Jaber on viber, to remotely coordinate the work of the office. Pitfalls? Who, what thinks?
And then there pitfalls? Messenger as messenger. Jabber plus is that you can have your server and not depend on third-party service that may fall at the most inopportune moment or to fall out of favor politicians. Depends on what goals the authorities, if they need calls or only text. I would do the telegram went, and would learn about the status/availability of orders, availability of staff in the office, Yes, much more using the bot and would distract employees only when necessary personal communication), But jabber would have left as a backup option.