Not connected via RDP c specific IP?

Hi all. Need help in this matter. The house is a server with win 2008r2. After starting everything worked fine and everywhere was connected by RDP. But at one point tried to enter from work via RDP(from other places connected everywhere,even on your phone). And he ceased to connect.
First checked the computer and telephone connection. the result was the same.
Believed ping to the server,there everything is OK.
Traceroute says that reaching the IPS : timed out the request.

On the server and work computers, nothing has changed. The only thing that happened was the problem with the Internet provider and possibly change of equipment on the roof.

Google does not help(

Solved the problem by changing the standard port of 3389 to another and it worked!
September 18th 19 at 23:39
3 answers
September 18th 19 at 23:41
This happened to me. Helped call the provider (in my case Beltelecom) with a request to reset the port on their side. After that, typically the RDP was raised.
Question. Call the provider who gives me static IP to the server? or what ISP I use at work? - Jazmyn.Thiel79 commented on September 18th 19 at 23:44
It happens that it is necessary to call each other, but if You say any where not to reach home, it is likely that the house should be asked to throw. - herman98 commented on September 18th 19 at 23:47
Quite the contrary ) connect from anywhere home and with no work ) Still advise to change the default port. I will try and so - Jazmyn.Thiel79 commented on September 18th 19 at 23:50
Sorry, did not read. - herman98 commented on September 18th 19 at 23:53
Solved the problem by changing the standard port of 3389 to another and it worked! Thanks for the advice,told where to dig) - Jazmyn.Thiel79 commented on September 18th 19 at 23:56
September 18th 19 at 23:43
Thank you. I will try of course. Although in my case the provider will not achieve anything.
September 18th 19 at 23:45
if trace and Telnet on IP with the port will not allow the thing in the dash

Find more questions by tags RDP