Nobody faced recently with the change of login and password to access the panel Clodo?
The essence of the problem, found that can't log in with your username (email), which is linked to your account. Checked in for a long time and, in principle, be enough.
Write to support, telling you — this mail is not in the database. Please call the domains mentioned. Sent a message that I am not a master and I need to go to the Department "K" to write the application. The fact of changing data, they do not deny, and quite confidently say that this is normal.
The point is that without confirming my consent, in the administrative panel, you can change anything you want — with only username and password.
Please do not litter message — clodo are bad and so on, go to other hosters. The problem is to obtain copies of virtualk and dump. Backups were stored, respectively, also have them.
1. If backup was done by means Clodo, then pick it up will not work.
2. As far as I remember in Clodo, you can put the lock change account information and confirm such actions through SMS. (this is just for information)
3. Access to the servers, say via ssh, the same poteryalsya or there?
Cristian.Cruickshank answered on October 3rd 19 at 03:44
You do not have access only to off the servers? (I mean for backups).
As a variant — try to write to support the inclusion of the desired server.
I.e. access panels are not needed in this case.
To the letter attach all of your statements about the payments. In any case do not write that you do not have access to the panel, just describe that it is necessary to include such-and-such server.