Spam from the Bank

Good day, community.
Recently I am the happy owner of the salary card of VTB Bank(Ukraine). Have not yet been connected to the GSM Banking service, everything was good, except for the inconvenience of the card's use. In order to remember, how her money had to go to the ATM(: subscribes to the service, reports of withdrawal and replenishment come. But along with them come the message
"Sender: VTB Bank
Migrate journey from Monaco the preezy from futbolny Ls VTB......"

Call the hotline and request to remove my phone number from the mailing list for this spam. The girl says to me "Sorry, we have no such opportunities."

So, dear experts, a question: where do I go with this question further. I realize that truth and justice are on my side, and, most likely, you just need to know which lever to pull to solve the issue.

I am most grateful for the information.

PS I Specifically said that the map of a salary, so there was no options "Change the Bank".
October 8th 19 at 02:09
5 answers
October 8th 19 at 02:11
The Russian law on advertising is precisely violated, but I'm afraid my consent you give at the contract conclusion on service banking.
a separate contract for the GSM banking service, as you know, does not exist. At least I didn't sign it for sure. Activated service on the phone. - izabella_Jaskols commented on October 8th 19 at 02:14
October 8th 19 at 02:13
what they say in the office?
When the service did not put the extra ticks?
the Department did not go, because their work schedule coincides with mine.
Service connection(I understand correctly, you mean the GSM-Banking?) happened through a phone call to the Bank. The Ukrainian VTB no webmony for self-service. - izabella_Jaskols commented on October 8th 19 at 02:16
October 8th 19 at 02:15
You need to call on, senior Manager, etc. are Required to remove. However, you may have to cancel the service information, so how can they have when the service is automatically activated spam. In General, it is not serious from the Bank, I have such the Bank would not trust)
the problem is that the decision to collaborate with this Bank was not made by me, and the management of the enterprise where I work, I have to abandon this card, Oh how hard - izabella_Jaskols commented on October 8th 19 at 02:18
October 8th 19 at 02:17
Did wrong that did not go to the Bank. Need to personally come there and talk on the phone, they all tells anything, but the person on the other will say.
I agree that many problems can be solved by "confrontation" is much faster, but it is very inconvenient to them to the police to go for matching working hours that coincide with mine. - izabella_Jaskols commented on October 8th 19 at 02:20
October 8th 19 at 02:19
Whether it is the Russian Bank I would recommend to appeal to the Central Bank of the Russian Federation or the FAS.
Banks are afraid of these two Supervisory office. Argue with them over at best penalties in the worst the revocation of the licence.
You have such bodies?

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