Service for tracking user activity (logging and Analytics) on the website?
The Manager when speaking with a client wants to be able to look at a log that user where you can see where they came from, how long ago was the last time any comments left on the forum, when was your last call/ chat online, which pages are watched and how long they stayed like answering surveys on the website. And all this without user authorization.
I remember on habré article about a similar (internal) system which store or musical instruments were traded, toli audio systems. 've been looking for. Maybe you know cacoa service or script.