What to do with the client-mouth?

The contract on creation of the logo. Ran into a customer that gives feedback in the process. Then he will close the contract and leave feedback (likely bad), but for the work he guessed what he wanted.

Don't want to spoil the perfect JSS due to inadequate. What are the solutions to this problem?
March 19th 20 at 08:29
4 answers
March 19th 20 at 08:31
in this situation, you should contact support with a request to contact the customer because he has stopped responding, and you suspect that something is wrong and in order to avoid problems with rating trying to resolve the situation by all available means.
Further, if support would contact him the more likely you will finalize the contract. If not then support will tell you that they are unable to contact the customer and will offer you to close the contract if you have no claims for payment or anything. On NAVRAS is not affected, just closed the contract without review.

Itself is held.
March 19th 20 at 08:33
Like, if within 14 days after you sent the work performed, the customer does not confirm anything, it upwork automatically closes the contract and pay you the reserved client tools. I had a similar situation. By the way, even with reviews of silent followed.
My case is different. In Escrow 10% of the total cost, that is money I do not get almost, but the customer will leave a review at work do not write - derek_Sawa commented on March 19th 20 at 08:36
March 19th 20 at 08:35
To drain it myself, and quickly.
March 19th 20 at 08:37
And if you write to support, saying that the client is not responding and the task he is incomprehensible? Can you at least tell me?

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