Why does Thunderbird work on a terminal server?

Faced with the problem can not solve for a month.

Stops working Thunderbird on a terminal server for some users. Neotkryvshiesya app creates 2 small process at 29 and 2 MB and the window does not appear. For other users everything is fine. Helps only restart the server.
Tried to kill process on the server, archive boxes, kill the profile, nothing helps. The problem still periodically occurs.
Previously observed a similar problem in IBM Lotus for him, even utility was special KillNotes solved the problem in case of sticking of the client.

Help solve the problem, a lot of users to reboot the server for a very long time.
March 20th 20 at 11:35
2 answers
March 20th 20 at 11:37
The problem is some bad letters after which thunderbird dies and does not rise.
March 20th 20 at 11:39
It's all the virus's fault!

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