How to do called a favor?

How is the service or solution in bitrix24, when the person on the website leaves a request with the room and this time there is two calls to a customer's phone and the phone Manager, I mean the man left a request to the Manager not to miss the request, the SRM automatically call the customer and has bound them both ?
March 23rd 20 at 19:19
1 answer
March 23rd 20 at 19:21
By itself the option is called "Autodial".

Look here, ask a support question they usually respond correctly and quickly enough. In addition, this issue is probably already known and there is a ready solution.

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