and she complained that the record of the session can not (with the rights everything is OK), apparently the same name wants to take
Here we see a very common cognitive disorder, "accept fantasy over reality."
It really is common for more than 50% of the "problems" faced by novice programmers caused by they.
What we see here?
Does the allegation "with the rights everything is OK" is accepted on faith, and then begins a flight of fancy - "apparently the same name". Blyus, as usual - instead of a meaningful error message - "she complained." As if a programmer reports a problem, and fifth-grader, sniffing, tells her about the evil lady.
It is urgent that string to pull back.
Instead "she told" get a specific system error message. After that fix it. If you cannot do it yourself - write it on a toaster.