Whether CRM small it company involved in custom software development?

Hello! We are a small it company (15 employees), involved in contract software development for large corporations and government customers. Management of the client and sale can last from one month to one year, engaged in the process directly by the owner. A little warm leads, with each potential client a lot of meetings, letters, partnership agreements, presentations and other corporate interactions. Lot cold not very interested customers facebook, mail, etc., have partners vendors, which could go on sale these guys also want to lead in a single database.

After signing the contract all debugged - MS Project, Jira, Service Desk. To contract all logs and tasks are conducted in scattered correspondence, notes, task. I want to unite and build a system. Need not a classic funnel, but rather a product to maintain partners.

Please share your experience. Then if necessary the CRM and if so, what is the best fit ?
April 3rd 20 at 18:54
4 answers
April 3rd 20 at 18:56
Most likely if you have such a need, and standard tools you can already see that not doing something can try. Take CRM-how to put on your hosting is to have everything under control.
I agree, the question of what crm to get - calista67 commented on April 3rd 20 at 18:59
April 3rd 20 at 18:58
Such a state can be allowed to write to your bike.
Expensive and not profitable. - Orin.Ziemann commented on April 3rd 20 at 19:01
@Orin.Ziemann, how you felt, if you don't know what you want? Looks like pathological greed. - Toby54 commented on April 3rd 20 at 19:04
@Toby54,
small it company (15 people), involved in contract software development for large corporations and government customers
. So if 15 people and they are really doing something important for corporations and large companies according to the customer, to divert them to CRM-ku is not an extremely profitable and expensive to get. - Orin.Ziemann commented on April 3rd 20 at 19:07
@Orin.Ziemann, and you think to teach to draw CRM will be easier and cheaper?
And it's not just the interface, but in burokratii. Solutions not so much. B24 is probably overkill. Start with AMO CRM. - Toby54 commented on April 3rd 20 at 19:10
@Toby54, you mean that those who will be creating they will not have time to sort out? If not I need a CRM - Orin.Ziemann commented on April 3rd 20 at 19:13
@Orin.Ziemann, in the case of design your bike based on your requirements. The drawing is done with a wild overhead to please everyone. - Toby54 commented on April 3rd 20 at 19:16
@Toby54what the problem is to pass to develop the same circulation with your requirements - Orin.Ziemann commented on April 3rd 20 at 19:19
@Orin.Ziemann, what does it mean to convey? If you need a CRM, then take ready-made or make yourself. - Toby54 commented on April 3rd 20 at 19:22
Not that hard to do. The student is monolingual or developed by local. Visits the office a couple times a week for several hours to discuss org. questions. Writes home. In a month you will have a suitable CRM for your requirements. - Toby54 commented on April 3rd 20 at 19:25
@Toby54, so I'll say. - Orin.Ziemann commented on April 3rd 20 at 19:28
@Toby54, @Orin.Ziemann, simple crafts will divert and work with bugs, but do own a full time-consuming, and valid only with an eye to the market (but we don't want to turn into a grocery company). so I want to find a turnkey solution - calista67 commented on April 3rd 20 at 19:31
@calista67, most companies need only a tenth of what is in circulation CRM. - Toby54 commented on April 3rd 20 at 19:34
@Toby54,
most
- Orin.Ziemann commented on April 3rd 20 at 19:37
@Orin.Ziemann, well. Maybe it's their case. Given that at the very least and without CRM cost. - Toby54 commented on April 3rd 20 at 19:40
April 3rd 20 at 19:00
After reading the question, doubt, to some it competence. In particular, the ability to use search engines....
With the described record, had to see and try a bunch of different CRM, expressing that they do not like. Well hadab determine the parameters you need from a system which is not enough.

ps:
Start work anywhere. Read literary in particular... Total understand that you are closer to the soul)
And why burn resources? Our business is to develop enterprise software, not the analysis of the CRM.

PS. Thanks for the link about Google, what query to write to get a relevant answer to my question? Classic "CRM for ..." tried all the options, it's not that. - calista67 commented on April 3rd 20 at 19:03
April 3rd 20 at 19:02
Clearly needed. Recently implemented a similar one in his and wrote an article on this topic. Maybe someone will be the topic.

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