No image after downloading on the laptop screen, what could be the problem?
In General, I bought a laptop for 53 999 thousand rubles. Yesterday worked perfect. Today when the laptop starts loading Windows and black screen. If it's when connecting through RDP everything works, Desk is, and on the screen a black rectangle:). We rebooted, pressed enter, entered password and pressed Enter (at the idle screen) and connected via TeamViewer'have with the phone. Everything works, but the screen no! At the same UEFI BIOS and the ASUS splash screen working. What could be the cause and how to solve the problem! Urgent please help!!!
Jonathon_Koelpin answered on April 3rd 20 at 18:57
I suspect that could accidentally switch to the external display as the primary. Look at the F1-F12 keys, there has to be a key work with an external monitor, Press it in combination with Fn. For example on my Dell it's Fn+F1. You probably have some other.
Selena.Hu answered on April 3rd 20 at 18:59
And the image on the matrix is in good light? It happens that the flying lights of the matrix and under normal lighting conditions this is not immediately visible, but looking closely you can see that the screen shows but no backlight. In this case, the return under warranty.
clement_Quitzon answered on April 3rd 20 at 19:01
As a variant - OS navigative updates and one of them broke it (graphics driver, for example)