Is it possible to automatically obtain e-mail of the person in Google forms without manually filled, when sending links by email?

Work with clients by mail. The person makes the request receives the response. When a person for no apparent reason is not responsible, is the idea to send him in the email a link to a Google form, where only 1 issue - that it did not accept the offer of the online store.

To increase the occupancy rate of the form I wish to table the answers when the data is sent automatically recorded e-mail, which was sent the link. For example, inserting a utm tag in the link?

It is necessary for one purpose - to identify the customer database CRM. If the client will respond, for example, that he doesn't like the price of the goods, or he was misinformed by the operator - which product and which operator can learn from CRM if to identify the client. Again the man did not reply, I think it will be easier to fill out a form than to chat with customer service - which in our case, the same operators.

PS I'm basically not a programmer, but maybe there is ready solution, and if not whether it is possible in principle, it may in another service?