Different support from the support?
What distinguishes information technology support from support and that, in terms of developing long-term relationships, are more in demand?
asked April 19th 20 at 12:28
Information technology - you are asked questions documentation for your code, consult in a particular plan.
Support - problem solving with the project.
Information technology support is the answer to product questions and unhurried fixes for tickets.
Support is immediate response to treatment, quickly fixing bugs and help with updates/Baqubah/migration.
Promising something that suits You:
1. A lot of clients and little time - it support (small and similar projects).
2. Few customers and a lot of time - Support (unique and complex projects).
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