Questions tagged [IVR] (21)

I'm generally a novice in terms of IVR, just now need to do something like: is a call, the user speaks, and depending on the context, what he said, I have to include the desired audio. That is, the user says "Hello", I allowed the entry responsible for the response to "Hello". If he says that is not clear, include "I can't ...

There are 2 servers in freePBX. 1) the First server is configured as a router trunks and go city lines. 2) the Second server at the living rooms of users (extensions) The server 1 is configured with IVR, voice greeting and have the option to dial an extension number. But that would make this work number must be on the same ...

Good day, in telephony, is not very think, but something did still, today discovered that when you save or duplicate any of the IVR in FreePBX I get an error:spoilerException Array ( [name] => 1 IVR_COPY_ [alertinfo] => [description] => [announcement] => 2 [directdial] => [invalid_loops] => 3 [invalid_retr...

Are there any free (or not expensive) services to record IVR menu? Can anyone have templates with a basic test type: hold the line, conversations are recorded, etc.? Google translate is a plan B.

Advise, please, good and/or cheap service calls on 8-800, reception of dialed phone numbers and send them an HTTP request to my server. The script might look like this: a) a man calls on 8-800-xxxx, b) he is given a simple voice menu) it chooses point and finishes off a few numbers from the keyboard, g) the fact that he sco...

In administering CISCO IP telephony a complete zero — you ask the guru. Can I associate CISCO Call Manager (CCM) / IVR with any service that is hosted on another physical server? For example, call -> caller dials in tone dialing any numbers -> these data are received for a particular service on another machine (192.16...

Hello! Interested in the possibility of organizing a budget voice menu to receive calls/orders from customers. Tasks: 1. To answer common questions without distracting employees; 2. Save time potential customers; 3. Increase conversion with inbound calls (calls lose less). Channeling is not particularly required, the Ast...

Hello comrades. I got a legacy already running Asterisk, and I'm still doing almost had. Found where in the web interface this is done, enter the room of his extensya, call *77 and the bell breaks (even the typed characters disappear). Tried with two phones — one Fig. What could it be? I tried using *99* record, but there a...

Hello comrades, this is a problem: the recorded voice for IVR, and recording all the time is truncated, then 6 seconds, then 11, then 14, laws no find no smogu what may be the problem? And then require a new menu, and I can't record :( FreePBX 2.11.0.2 Asterisk 11.4.0

Write simple script in php to make calls. And I need to call the external phones. The problem is that when I initiate a call to the Plivo, get the answer: "[error] => destination phone numbers need to be verified. please to go https://manage.plivo.com/sandbox-numbers/ and verify %number to which you are going to call%". ...